The communication cannot be imagined without the presence of telecommunication. The telecom industry is broadly divided into the following subsectors: Infrastructure, Equipment, Internet Service Providers (ISP), Mobile Virtual Network Operators (MNVO), White Space Spectrum, 5G, Telephone service providers, and Broadband.

A combination of these services is now prevalent in every sector such as IT, Healthcare, Insurance, Marketing, and Services. As a result of diversified areas of operation, there a multiple requirements for consultants in the form of expert guidance, resolving day-to-day difficulties of telecommunications, expenditure optimization, and improved effectiveness in several roles in cadres of Management, Supervision, and Expert Technical Advice. 

Choosing The Best Telecom Consultant Services

Choosing the right consultant can be challenging for any enterprise. But below are some of the ways through which you can choose the right telecom consultant in India:

1. The Organization’s Purpose And Objective

As we are passing through a period of digital transformation with changes seen every day, the requirement of consultants has also changed from mere monitoring of wireless two-way audio communication to becoming the heart of today’s business world through incredible opportunities created via remote working. Before engaging the service of telecom consultants, the organization needs to make a decision based on its specific goals, and available infrastructure and that needs to be additionally procured for enhanced performance.

2. Relevant Industry Experience 

To hire the best consultant, an organization must look for a person with a proven track record in the industry that matches their organisation’s specific needs. Such a person should also possess the requisite skills to suggest apt solutions that match the organizational goals. 

3. Rely on References and Client Declarations

A consultant likely to be pressed into service must be looked for its efficiency, and skills either from the shreds of evidence of sister concerned industries or through peer references, & testimonials. This enables the firm to evaluate how well the consultant discharged duties to date efficiently, and whether the individual fits into the framework of their organization.  

4. Technical Expertise 

In the quest to find the best telecom consultant, one needs to assess the technical know-how of the consultant as telecommunications is a rapidly developing field. It is a great challenge for business organizations to keep attrition rate to a minimum and to update with the latest trends, and technologies to implement cutting-edge solutions for better functioning of the industry. 

5. Optimal Utility Of Network Ability 

An organization hires a consultant with the primary objective of optimum utilisation. Communication has seen a sea of change from basic two-way oral communication to voice-over IP technology. Hence it needs persons with skills and expertise that merge the basic phone networks with data networks resulting in one single infrastructure and person being used for both data and speech transmission. In such a scenario before hiring a consultant, its proficiency in network optimization needs to be looked into. 

6. Agreement With Controlling Agencies 

The Telephone Regulatory Authority of India issues guidelines from time to time. All Telecom Service Providers are to express their compliance with the rules and regulations set forth by them. While choosing a consultant, organizations must choose only those firms and telecom consultants that have entered into an agreement with TRAI and hold a certification. This avoids operational disruptions, and legal complications likely to arise at a later date.  

7. Ease And Apt For Updating To Upcoming Technology 

A reliable telecommunications infrastructure serves as a source of strength for any organization. Organizations must look out for that infrastructure that ensures fast and reliable data transfer, minimum time of inactivity and interruption. It must also be compatible to accommodate additional systems or devices into its network with enhanced security besides keeping an eye on cost optimization. Hence only those telecom consulting firms are to be preferred, who are equipped to guide you through future changes and advancements in the services provided to the industry.  

8. Cost-Effective Solutions

In the present-day ever-changing technology and competitive industry of telecommunication, there is always a war waged by the industries on reducing high mounting costs. Present-day industries prioritize those consultants who move or think away from the traditional means of cost optimization tools of manpower reduction, and assigning additional load to the existing infrastructure, to measures such as intelligent automation, Virtualization, NFV, and cloud computing.  A substantial level of cost reduction can be achieved without compromising on the quality of service from such measures thereby realising the company’s objectives.  

9. Communication, Teamwork, and Multi-tasking Skills

In the field of telecommunication projects, it becomes more essential as there are complex systems and a large number of stakeholders from various departments discharging duties from different locations. 

Organizations while considering, selecting or picking up a consultant must aim to search for such distinct characteristics. Such people are likely to be effective in the knowledge transfer of the latest know-how to the end users. Further additional skills such as collaboration, teamwork, and empathy are additional qualities that need to be looked into. 

10. Flexibility and Modification

As cited earlier, telecom changes much ahead of the pace at which an organization grows. Its requirement to the organization has also changed from basic voice monitoring to file management through cloud computing. Hence, organisations must look for a consultant who is an active listener, clear and succinct in expression, able to clarify & summarise, provide instant feedback, and above all develop trust. Such flexible consultants are likely to contribute much better to the organization. 

Organizations must look for a consulting service that can adapt to the changing needs and requirements. The telecom industry is constantly evolving, and every organization’s business needs also change over time. A flexible consulting service will be able to adjust such changes to meet the institution’s evolving needs.

Conclusion

Selecting the best consultancy from the list of telecom consultant firms in India is a planned decision that impacts the business’s competence and outcome. At the time of choosing a telecom consulting service, one needs to be attentive to several key factors to consider, including expertise in the telecom industry, interest areas such as network design, cost optimization, and regulatory conformity. The range of services offered by the consulting service is another contributing factor.

These factors can make an organisation make a concrete decision and choose the best consultancy services that provide the support it needs to achieve its desired goals.